The Dog Groom RoomThe Dog Groom RoomThe Dog Groom RoomThe Dog Groom RoomThe Dog Groom Room

Frequently Asked Questions

Have a list of Qs and click on it to expand to the answers click on heading again to minimise the answer.

Do I need an appointment?

Yes, we plan each day around your dog and his/hers grooming needs, so we need to know when he/she will be coming to see us.

How long will it take to groom my dog?

It depends on your dogs coat, temperament and styling needs. We will discuss this with you and give you an appointment time.

Do I need an appointment for nail trimming?

No, you are welcome to pop in any time and wait. It takes around 10 minutes.

Can my dog just have a brush or just have a bath?

Yes, we are very happy to carry out your grooming wishes, however larger or small they may be. Just ask.

Do you groom all breeds of dog?

Almost all. We don't groom Shar Pei because they do not feel comfortable in the grooming environment away from home and family.

Can I stay with my dog?

We occasionally ask you to stay if it helps your dog to settle with us, but almost all cases they settle better if you leave them.

How often does my dog need grooming?

This depends on your dog's coat and style. For many dogs, visits are typically 6-8 weekly, but for others it can be longer. You may still need to brush your dog between visits to avoid mats and tangles.

My dog's coat has become matted, why has this happened?

Some breeds have very high maintenance coats which readily form mats, if not thoroughly brushed and combed every day! Most people do not have time to do this, then the hair mats and can imprison your dog in his own coat. Regular groomer visits as well as practical shorthaired styles help to prevent this problem.

What if I can't make my appointment?

Please let me know by phone or text message more than 24 hours in advance and we can re- schedule your appointment for you we only charge a fee in exceptional circumstances.

Are you trained?

You are welcome to look at our certificates, which are proudly displayed in our reception.

Do you sell grooming products?

Yes, we have a range of products, carefully selected to help you keep your dog's coat manageable between visits.

Do you groom nervous and elderly dogs?

Yes, we specialise at the Groom Room in dog psychology and are extremely well equipped to give your nervous or elderly dog the time and TLC he needs to have a pleasant and relaxed pamper.

Do you groom giants?

Yes we have a spacious salon and welcoming groomers. We work together using our specialist large dog grooming equipment, to give your giant dog the very best in grooming techniques to make him/ her spic and span once again!

Back to Top